Innovative Software Testing Solutions
For over 25 years, I have been a champion of quality in the software industry
For over 25 years, I have been a champion of quality in the software industry
I strongly believe in adopting a data-driven approach to work, especially when coupled with clear benchmarks. This can provide greater visibility into the progress of a project, allowing teams to see the impact of their efforts on the project's overall success. It can also help in making informed decisions and taking corrective actions in a timely manner.
Throughout my career, I have worked in various capacities in the industry, both as a manager and an individual contributor. I have extensive experience working with different software, hardware, and device systems, writing and reviewing technical documents, and developing back-end services and front-end applications.
As a collaborative leader and effective team contributor, I have a proven track record of successfully directing diverse, cross-functional teams. My expertise includes creating procedures to inspect and report issues, monitoring all operations that affect quality, and ensuring that all requirements are met before the final product is de
As a collaborative leader and effective team contributor, I have a proven track record of successfully directing diverse, cross-functional teams. My expertise includes creating procedures to inspect and report issues, monitoring all operations that affect quality, and ensuring that all requirements are met before the final product is delivered to the customer. I am passionate about continuous improvement and reliability and strive to exceed expectations in every project I undertake.
Accomplished and results-driven professional with strategizing, implementing, and optimizing IT processes to ensure seamless software delivery. Proven track record of enhancing product quality/performance, reducing defects, and accelerating time-to-market through testing methodologies. Skilled in leveraging cutting-edge tools and technologies to automate testing processes and streamline workflows. Known for ensuring reliable/scalable codebase, architecting software systems, and implementing efficient release processes. Demonstrated success in creating and employing industry-leading practices, elevating service quality/reliability, and ensuring compliance with industry standards. Strong background in Agile and DevOps environments, adept at fostering collaboration and driving continuous improvement initiatives.
♦ Software Quality Assurance ♦ Release Management ♦ Product Roadmap Development
♦ Product Planning & Management ♦ Performance Testing ♦ Team Leadership & Management
♦ Risk Identification & Mitigation ♦ Bug Tracking & Reporting ♦ Continuous Process improvement
TEST NINJA PRO 2024
Freelance Developer
Creating practical solutions for complicated problems, emphasizing documenting and teaching the process of establishing effective quality assurance in modern software development.
WARNER BROS. DISCOVERY 2019 – 2023
Quality Assurance Manager
Managed and mentored diverse team of senior and principal developers and testers, fostering culture of excellence within quality assurance department. Spearheaded review process for all technical documents and test cases, ensuring accuracy and adherence to standards for publishing of Warner Bros. Discovery's extensive video catalogs, encompassing over one million titles for global video services. Innovated and implemented tools, automated tests, and developed performance metrics to optimize companywide video delivery platform. Chaired meetings focused on design, training, and quality assurance, fostering knowledge sharing and continuous improvement initiatives to ensure timely software delivery and adherence to quality standards.
ISTREAMPLANET 2013 – 2019
Quality Assurance/SRE Manager
Established and led QA/SRE team to develop industry-leading practices and ensure continuous improvement in software development processes. Gauged efficacy and evolution of engineering teams' development and release methodologies over time by formulating comprehensive key performance indicators (KPIs). Ensured flawless execution and unparalleled viewer experiences by managing release and support for high-profile live event streaming initiatives, including the Olympics, World Cup Soccer, and the Men’s and Women’s NCAA basketball tournament.
MICROSOFT 1996 – 2013
Engineering Management | Team Lead | Software Development Engineer in Test
Directed domestic and international engineering team for Windows Outlook Express. Integrated PhotoDNA into Microsoft cloud systems for detecting unlawful images by collaborating closely with Microsoft research team. Leveraged effective leadership, communication, and problem-solving skills to supervise software testing teams. Enabled delivery of high-quality and error-free software by overseeing entire software testing process from planning to execution. Aligned testing with project goals and objectives by cooperating with developers, project managers, and business analysts.
Bachelor of Arts (BA) | Bachelor of Science (BS), Business Administration | Economics
The University of Washington, Michael G. Foster School of Business
Associate of Arts / Science, Data Science
Columbia Basin College
Engineer Excellence Award, Discovery Inc
Teammate of the Quarter, iStreamPlanet
Awarded “Microsoft Star” for support excellence, Microsoft
Awarded “Microsoft Star” for the Stock Option Summary application. Microsoft
Awarded US Patent 9600582: Blocking objectionable content in service provider storage systems, Microsoft
Awarded PI Engineering Award for the Puget Sound Region, Boeing
Eagle Scout, Boy Scouts of America
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The first book I started writing was on test planning using a comprehensive template I developed, which includes 25 years of experience. It contains everything necessary to ensure complete front-end or back-end service or feature coverage. This template can make planning quick and foolproof.
In Agile software development, creating templates for technical documentation can help reduce risk and save time. These documents are meant to evolve continuously, be adaptable to any development cycle, be comprehensive enough to mitigate risk and be straightforward enough to save time. I have designed templates encompassing the entire development cycle and all its roles.
Since earning my professional certificate in Data Analytics, I've been focused on building machine-learning solutions to prioritize software testing. My emphasis is on practicality and real-world application. By creating models from Test Case Status and adjusting the weighting, it becomes feasible to utilize machine learning to programmatically raise or lower the priority of test cases. This targeted testing approach identifies high-risk areas, enhancing focus in those regions while reducing test case run time. The result is a more innovative, precise, and adaptable testing process.
Our software testing community is truly remarkable and it is an absolute pleasure to be a part of it
Bothell, Washington, United States
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