Innovative Software Software Solutions
For over 25 years, I have been a champion of quality in the software industry
Meet Jeff Ferreira
Data Driven
Enthusiasm for Problem Solving
Enthusiasm for Problem Solving
I strongly believe in adopting a data-driven approach to work, especially when coupled with clear benchmarks. This can provide greater visibility into the progress of a project, allowing teams to see the impact of their efforts on the project's overall success. It can also help in making informed decisions and taking corrective actions in a timely manner.
Enthusiasm for Problem Solving
Enthusiasm for Problem Solving
Enthusiasm for Problem Solving
Throughout my career, I have worked in various capacities in the industry, both as a manager and an individual contributor. I have extensive experience working with different software, hardware, and device systems, writing and reviewing technical documents, and developing back-end services and front-end applications.
Industry Leader
Enthusiasm for Problem Solving
Industry Leader
As a collaborative leader and effective team contributor, I have a proven track record of successfully directing diverse, cross-functional teams. My expertise includes creating procedures to inspect and report issues, monitoring all operations that affect quality, and ensuring that all requirements are met before the final product is de
As a collaborative leader and effective team contributor, I have a proven track record of successfully directing diverse, cross-functional teams. My expertise includes creating procedures to inspect and report issues, monitoring all operations that affect quality, and ensuring that all requirements are met before the final product is delivered to the customer. I am passionate about continuous improvement and reliability and strive to exceed expectations in every project I undertake.
Software Engineer Portfolio
Summary
Accomplished and results-driven professional with strategizing, implementing, and optimizing IT processes to ensure seamless software delivery. Proven track record of enhancing product quality/performance, reducing defects, and accelerating time-to-market through testing methodologies. Skilled in leveraging cutting-edge tools and technologies to automate testing processes and streamline workflows. Known for ensuring reliable/scalable codebase, architecting software systems, and implementing efficient release processes. Demonstrated success in creating and employing industry-leading practices, elevating service quality/reliability, and ensuring compliance with industry standards. Strong background in Agile and DevOps environments, adept at fostering collaboration and driving continuous improvement initiatives.
Areas of Expertise
♦ Software Quality Assurance ♦ Release Management ♦ Product Roadmap Development
♦ Product Planning & Management ♦ Performance Testing ♦ Team Leadership & Management
♦ Risk Identification & Mitigation ♦ Bug Tracking & Reporting ♦ Continuous Process improvement
Professional Experience
Test Ninja Professionals LLC 2024 - Present
Freelance Developer | Owner
- Authored and published release management and software development articles, enhancing industry knowledge and best practices
- Developed machine learning models to optimize weights, prioritize tasks, and automate actions, which improved efficiency and visibility
- Created AI projects that integrated business intelligence data into design documents, resulting in comprehensive test cases for data verification
WARNER BROS. DISCOVERY 2019 – 2023
Quality Assurance Manager | Technical Program Manager (Infrastructure Architect)
- Led and mentored a diverse team of remote and on-site developers and testers, ensuring compliance with high-quality standards and optimizing performance metrics for both the Live and VOD video delivery platforms
- Developed and implemented comprehensive end-to-end (E2E) testing methodologies, pipelines, and services, achieving 98% automated test code coverage
- Drove organizational efficiency and alignment by collaborating directly with the Senior Vice President on special projects to cultivate an agile work culture and standardize release tools across video services teams
- Facilitated the transition to cloud-based Continuous Integration/Continuous Deployment (CI/CD) pipelines, ensuring efficient integration and deployment processes
- Enhanced visibility in testing initiatives by creating a robust Python test framework and a unified reporting system while streamlining project management using tools like JIRA
- Integrated AdSparx ad technology into Discovery's video delivery platforms and validated it against their player applications
ISTREAMPLANET 2013 – 2019
Quality Assurance/SRE Manager
- Established and led a QA/SRE team that developed leading practices for continuous improvement in software development processes to validate the integration of services
- Managed the release and support of high-profile live event streaming initiatives, ensuring flawless execution and exceptional viewer experiences
- This included the Olympics, the NCAA Basketball Tournament, the Super Bowl, Formula 1, and the Rugby and Soccer World Cups
- Pioneered automation solutions and directed project management for a dedicated team, focusing on issue resolution and compliance with QA best practices
- Formulated comprehensive key performance indicators (KPIs) to gauge the efficacy of engineering teams' development methodologies, ensuring high-quality standards
- Led the User Experience initiative at our company, ensuring that all features and updates enhanced the overall experience of engineers in Seattle.
MICROSOFT 1996 – 2013
Engineering Management | Team Lead | Software Development Engineer in Test
- Directed teams for Windows Outlook Express and OneDrive, integrating advanced technologies in Microsoft cloud systems, ensuring high-quality software delivery and compliance with industry standards
- Played a key role in the development of a streamlined release model, reducing the time to ship Windows OS by 20%
- Enhanced service quality metrics through improved measurement and tracking m
Education
Bachelor of Arts (BA) | Bachelor of Science (BS), Business Administration | Economics
The University of Washington, Michael G. Foster School of Business
Associate of Arts / Science, Data & Computer Science
Columbia Basin College
Honors & Awards
Engineer Excellence Award, Discovery Inc
Teammate of the Quarter, iStreamPlanet
Awarded “Microsoft Star” for support excellence, Microsoft
Awarded “Microsoft Star” for the Stock Option Summary application. Microsoft
Awarded US Patent 9600582: Blocking objectionable content in service provider storage systems, Microsoft
Awarded PI Engineering Award for the Puget Sound Region, Boeing
Eagle Scout, Boy Scouts of America
Professional Certification
- IBM Professional Certificate in Data Analytics: May 2024
- Certificate, Associate in Project Management (CAPM): Pursing
Technical Publications
- Effective Quality Assurance for Modern Software Development: Planning and Design
- Effective Quality Assurance for Modern Software Development: Embedded vs. Centralized Test Teams
- The use of AI in the Software Development Life Cycle: Design, Planning & Development
- The use of AI in the Software Development Life Cycle: Quality Assurance & Maintenance
Technical Skills
.NET | Active Directory | Adaptability | Agile Methodologies | ALM | Amazon Web Services (AWS) | Analysis | API | Auto Delivery | Automation Testing | Azure | Bash | C# | CDN (Content Delivery Network) | CI/CD | Cloud Storage | Communication Skills | Compliance | Customer Service | Database | DevOps | Digital | Docker | Documentation | Git | Go | Google Cloud Platform | Information Services (IIS) | Innovation | Integration | Java | JavaScript | Jira | jQuery | JSON | Kubernetes | Leadership Skills | Linux | Load Testing | Management Skills | Manual Testing | Maven | Mentoring | Metadata | Metrics | Microservices | Microsoft Azure | MongoDB | MySQL | PostgreSQL | PowerShell | Problem-Solving Skills | Project Management | Python | Quality Assurance | Requirements Analysis | Scheduling | Scripting | Scrum | Selenium | Software Design | Software Development | Software Development Life Cycle (SDLC) | Splunk | SQL | Storage Systems | Technical | Telemetry | Time Management Skills | Triage | TypeScript | User Acceptance Testing | Windows | XML
Recommendations
My PROJECTS
Writing technical books on software quality assurance
The first book I started writing was on test planning using a comprehensive template I developed, which includes 25 years of experience. It contains everything necessary to ensure complete front-end or back-end service or feature coverage. This template can make planning quick and foolproof.
Developing comprehensive templates for software planning
In Agile software development, creating templates for technical documentation can help reduce risk and save time. These documents are meant to evolve continuously, be adaptable to any development cycle, be comprehensive enough to mitigate risk and be straightforward enough to save time. I have designed templates encompassing the entire development cycle and all its roles.
Creating machine learning solutions for prioritizing software testing, with a strong emphasis on pra
Since earning my professional certificate in Data Analytics, I've been focused on building machine-learning solutions to prioritize software testing. My emphasis is on practicality and real-world application. By creating models from Test Case Status and adjusting the weighting, it becomes feasible to utilize machine learning to programmatically raise or lower the priority of test cases. This targeted testing approach identifies high-risk areas, enhancing focus in those regions while reducing test case run time. The result is a more innovative, precise, and adaptable testing process.